We aim to have your purchase created and ready for posting within 1 working day.
Postal times vary by region. As a guide:
- UK: Tracked & Signed 1st class, 2 working days
- EU: Tracked & Signed, 3 – 5 working days
- Worldwide: Tracked & Signed, 5 – 7 working days
All prices include delivery to standard rate addresses. In some instances, a shipping company will charge a surcharge to deliver to isolated locations and we reserve the right to add this surcharge to the sale price. Should this be the case with your chosen delivery address, we will contact you and will only proceed with the order once we have your agreement.
Custom made packaging reduces the risk of damage in transit. Should you suspect any damage by the condition of the packaging, please contact us immediately and photograph the damage before opening the parcel as this evidence will be necessary to institute any insurance claim. Failure to provide reasonable proof may result in a claim being repudiated.
Insurance claims can take time to settle and will require information from you.
Please keep in mind that your country may require you to pay additional tax / duty on international purchases, which may also delay delivery.